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FEEL AT HOME in our northwoods style vacation cottages
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715-479-5274 |
ESTROLD RESORT policies & details
Please adhere to the check-in and check-out times. In the summer there are NO EXCEPTIONS to this policy. We need this time to get the resort ready for arriving guests. Arriving early or checking out late only makes our job more difficult. In the spring, fall, and winter, flexible check-in and check-out times may be available. Confirm your plans prior to arrival. * DEPOSIT & CANCELLATION POLICY: Our reservation policy is intended to be fair to our guests and to prevent loss of income to our condominium owners and the resort manager. Once we reserve a unit for a guest, that unit is removed from the market, refusing all other requests for it. We require a 30% deposit for all stays. There is no refund for early departures. For any cancellations, regardless of the reason: If you cancel within 14 days of your scheduled arrival, and we cannot re-rent the unit and fully recover the lost revenue, then you will still be liable for the entire cost of your stay. If you cancel outside the 14-day window, then a cancellation fee of 30% of your deposit applies and you will be refunded the remaining 70% of the deposit only if we are able to re-rent the unit and fully recover the lost revenue. Winter: In case of NO SNOW: We have no control over Mother Nature. If the trails are closed due to lack of snow and you decide not to come, your entire deposit will be applied to a future reservation, i.e. no refund. * Due to the quality of our housekeeping units, your deposit may be held until we are done cleaning your unit after your departure. At that point, your deposit will be refunded by mail or credit card within seven days. Units requiring additional cleaning (dirty dishes, litter, and other abnormal cleaning) or damage (furniture, appliances, walls, carpeting, etc.) will be assessed an hourly cleaning and/or repair charge. We do not accept credit cards, we ask that you pay your bill by using a check or cash. We appreciate your cooperation. Inform us of how many guests will be staying with you so we can have the billing correct.
We reserve the right to place short stay guests in another unit in order to
accommodate weeklong guests. Resort Features | Area Activities | Resort Location | Main Page |